When troubleshooting a problem with one of the RJS Software Systems' connectivity products, change the Job Description for the user signing on to the AS/400 router. The settings listed below force a AS/400 job log to be created after every failed attempt to start a conversation between the AS/400 system and the router. You can then review the job log for errors.
 
To set a job description for message logging, use the CHGJOBD command and enter the following parameters:
Job description:  RJS
   Library:   JOBDLIB

Message logging:
   Level  . . . . . . . . . . . . . . . . . . . . :   4
   Severity . . . . . . . . . . . . . . . . . . . :  0
   Text . . . . . . . . . . . . . . . . . . . . . :   *MSG or *SECLVL
Log CL program commands  . . . . . . . . . . . . :   *YES
Note: Choosing *NOLIST in Text produces no job log.
 
The most common errors found are:
  • The AS/400 access code for the RJS Software Systems product has been entered incorrectly.
  • The user has too many libraries in their library list, so the RJS Software Systems product cannot add to the library list.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: December 10, 2016