Imaging Scan Workstation and Imaging Client would not log into WebDocs and create a session, they both however could log into the iSeries.
The Report Command Server wasn't started and port 8475 was missing. Below are troubleshooting tips:
If our client apps do not connect (using the WebDocs iSeries .NET API), here?s the first thing to do:
On an iSeries command line type NETSTAT, than select option 3.
NETSTAT - 3. Work with TCP/IP connection status
Look for
* * as-cent > 143:33:13 Listen * * as-data > 000:41:47 Listen * * as-dtaq 026:45:14 Listen * * as-file 026:45:12 Listen * * as-netprt 022:21:06 Listen * * as-rmtcmd 026:45:14 Listen * * as-signon 000:05:59 Listen * * as-netd > +++++++++ Listen * * as-tran > +++++++++ Listen * * as-vrtp > +++++++++ Listen
Or Shift-F2
* * 8470 143:33:13 Listen * * 8471 000:41:47 Listen * * 8472 026:45:14 Listen * * 8473 026:45:12 Listen * * 8474 022:21:06 Listen * * 8475 026:45:14 Listen * * 8476 000:05:59 Listen * * 8477 +++++++++ Listen * * 8478 +++++++++ Listen * * 8479 +++++++++ Listen
Port 8475 was missing.
To resolve, run:
STRHOSTSVR SERVER(*RMTCMD)
Or to make sure all host servers are running:
STRHOSTSVR SERVER(*ALL)
Still have questions? We can help. Submit a case to Technical Support.