A customer wants to set their users up as Users or Local Power Users instead of as Local Administrator. However, when they try to OCR a document through the Scan Workstation, they get a -1 error.
This is a Windows security issue. When the Scan Workstation attempts to OCR a document, it first saves the temporary image file to the root of the C: drive. Specifically, it attempts to create or overwrite c:\rjstempimage.tif. However, Users or Power Users do not have the authority to write or modify any file or folder that is directly on the root of the C: Drive.
There are two solutions:
1. Change Setting
(RECOMMENDED) You can modify the INI file for the Scan Workstation so that it will place the temporary image into a different directory.
If you add the following INI file entry into '''RJSIMGSCAN.INI''' Scan Workstation will put the temp file into C:\Program Files\RJSIMGSCAN
2. Change Securities
You could also change the security settings for the root of the C: Drive to allow one or all Power Users to be able to write to the C:\ directly.
- Log in as Administrator
- Disable "Simple File Sharing" within windows to add a secuity tab to the Folder Properties of C:\
- "Enabling the security tab for file/directory properties in Windows XP or 2003"
- Right-click on Local Disk (C:), select Proprties and go to the Securities tab.
- Add the user or the entire power user group (depending upon what changes they want to make) to the Group List.
- Select the new entry and click the "Advanced" tab.
- Select the same entry in the new window and select Edit.
- Change the "Apply onto:" field to read "This folder and files".
- This option will allow the Administrator to limit these changes to the root of the C: and any immediate files in the root directory.
- At the very bottom of this window is a check box stating "Apply these permissions to objects and/or containers within this container only". '''Enable ''' this check box.
- This option keeps Windows from make the security change globally and only makes the change to what was specified in the previous step.
- In the Permissions list, add permission to create and write (4 settings). The permission to read, execute and navigate should already be enabled.
- Click OK
- Click OK
- Click OK to save and apply the changes.
- Log off and log in as the User or Power User and test it out.