Problem:

When trying to retrieve a Folder/Document Type list in the RJS Imaging Scan Workstation the following error occurs:
 
Folder list download failed. AS/400 Error: Success

Solution:

Check the AS/400 to see if port 8473 is running.
  • Type NETSTAT on the command line
  • Take option 3 (Work with TCP/IP connection status)
  • Press F14 to show port numbers
If port 8473 isn't listed, run the following command:
 
STRHOSTSVR SERVER(*FILE)
 
If there's an issue starting the service, try ending the service first:
 
ENDHOSTSVR SERVER(*FILE)

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: December 10, 2016