Problem:

When checking in a document scanned with Imaging Scan Workstation on a Windows XP PC, you get:
 
Error 53 - File Not Found
 
If you log in as the administrator, no error occurs. 
 

Solution:

  1. Make sure that Imaging Scan Workstation is not running. 
  2. Give all users read and write access to the directory C:\Program Files\RJSIMGSCAN.
  3. Edit the file C:\Program Files\RJSIMGSCAN\RJSIMGSCAN.INI and, under the [Settings] section, add the following entries:

    tempimagefile=C:\Program Files\RJSIMGSCAN\RJSTEMPIMAGE.TIF
    tempocroutputfile=C:\Program Files\RJSIMGSCAN\RJSTEMPOCR.TXT


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Last Modified On: December 10, 2016