Problem

User was getting an Error 500 when trying to bring up the Image Server/400 web log-in screen. They have just installed the Image Server/400 software.

Solution

We did a WRKUSRPRF on the QTMHHTP1 user profile and it was disabled. We re-enabled the user profile and the Image Server/400 login displayed as expected.
 
-or-
 
Make sure that *PUBLIC has authority to the RJSIMAGE folder in the IFS.
WRKLNK OBJ('RJSIMAGE')
 
Use an option 9 to "Work with Authority" next to the RJSIMAGE folder.
 
Change the authority so that *PUBLIC has *RWX Data Authority.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: December 10, 2016