Problem

This error can happen if you are downloading a report and converting to a PDF or ASCII Text file using WinSpool 98 and you have specified C:\ as the output directory instead of putting a directory name in the Output Directory entry field. 

Solution

Make sure all reports are downloaded into a specific directory.
 
For example: C:\REPORTS (and not the root directory)
 

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: December 10, 2016