Problem:

When you use a Microsoft MAPI email client, set up WinSpool/400 Email Report Server to start automatically as a service in Windows NT, and then open WinSpool/400 Email Report Server, you get the error:
 
Error Emailing Report: Email Report Server is not Active
 

Solution:

When you use a MAPI email client, you cannot run WinSpool/400 Email Report Server as a service. 
 
Instead, to start WinSpool/400 Email Report Server automatically while using a MAPI email client:
  1. Remove WinSpool/400 Email Report Server from the Windows NT Services.
  2. Go to Start > Programs > Startup and place a copy of the WSPESR32.EXE shortcut in this folder.
  3. Right-click the WSPESR32.EXE icon in the Startup folder and click Properties
  4. In Target, scroll to the end, type a blank space and then START in all capital letters.

    For example: C:\WSPBCH32\WSPBCH32.EXE START

  5. Click OK.

    This new command line starts WinSpool/400 Email Report Server automatically every time the PC restarts and a user logs in.


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Last Modified On: December 10, 2016