Before You Begin

Read these instructions completely before you begin.

  • This document provides specific instructions on how to convert Robot Alert using the HelpSystems Product Loader. For general information about the HelpSystems Product Loader, see “Using the HelpSystems Product Loader.”

  • Easy View must be at R07M30 or higher before you can convert to Easy View 8. To check the version, execute the RSLVER command.

  • The Easy View conversion process creates or changes two user profiles: RBTUSER and RBTADMIN. These profiles were created for the following reasons:

    • They satisfy requests from corporate auditors that our objects be owned differently from IBM objects.

    • They allow us to build a secure product for your environment.

    • They isolate the Robot products from IBM changes to the QPGMR or QSECOFR profile defaults.

    Note: If you’ve made any manual changes to the RBTUSER or RBTADMIN user profiles or their authorities, these changes will be lost with any product installation or conversion.

  • The files in the Easy View product library (EZVIEW) are shipped with a standard of 10,000 records. If you’ve made changes to the size of the files in the EZVIEW library, you’ll need to purge some information prior to your conversion.

    • Two files to check are EVPAUDT and EVPFLDS. Use the DSPFD command to find the number of records in these files. If you have more than 10,000 records, you must purge the file before you run the conversion. Be sure to save a copy of the file if you need to restore the data after the conversion.

    • To reduce the number of records in EVPAUDT, use the PRGAUDIT command, or option 5 from the Easy View Setup menu (EZSETUP).

    • To clear EVPFLDS, use the command CLREZVIEW OPTION(*DDSONLY), or option 4 from the Easy View Setup menu (EZSETUP).

  • Before loading Robot Browser Interface, we check if RBTSYSLIB needs to be updated. If it does, you’ll be asked to bring down the subsystem RBTSLEEPER. This ends all Robot products running on your system. When the update completes, the subsystem will restart automatically.

  • When you’re finished, read the After You Are Done section for additional information.

 

Converting EASY VIEW

The Easy View conversion process downloads everything to your PC and loads the objects to the IBM i. This process is described in the following section.

  1. Download the Easy View installer (setupEasyView8.exe) from My Downloads page on our website. Double-click it to start it.

  2. On the Choose Components panel, select which components you want to load. You can choose the Manuals and the Software for IBM i. Click Next.

  3. If you’re only installing the manuals, the process completes and the installer closes. The manuals were installed at the following location, and you can skip the rest of these steps.

    • C:\Program Files (x86)\Help Systems\EASY VIEW 8\manuals

    If you’re loading the Software for IBM i (with or without the manuals), continue to step 4.

  4. On the IBM i Details panel:

    1. Select or enter the IBM i where you want to convert Easy View.

    2. Enter a user profile and password that’s a member of the user class *SECOFR and has at least the following special authorities: *ALLOBJ, *SECADM, *JOBCTL, and *IOSYSCFG. The user profile should have Limit capabilities set to *NO. This profile will be used to restore and copy objects, and for product maintenance on the IBM i.

    3. (Optional) In the Advanced Settings section:

      • Enter a port number or use the arrows if you want to change the FTP port number to something other than the default of 21.

      • Select Secure File Transfer if you want to use FTPS (FTP over SSL) during the file transfer. The default FTPS secure port is 990, but it can be changed to the required secure port for your environment.

      • In the Timeout (seconds) field, enter the number of seconds the session should be kept active during an FTP transfer. You can choose anywhere between 25 and 1800 seconds (30 minutes).

        Note: If the transfer takes longer than the amount of time specified, the session will expire.

    4. Click Next.

  5. You have two options on the Product Load Options panel:

    1. Click Immediate Load if you’d like to load the product on the IBM i now.

      Note: This ends Easy View until the product load completes. After you are done, we’ll restart the product.

    2. Click Staged Load if you’d like to transfer the objects now and load them on the IBM i at a later time.

      Note: See “Loading Staged Objects on the IBM i” below for instructions on how to load the staged objects on your selected IBM i system.

  6. The Product Load Progress panel for Easy View launches. When the processing is complete, you have two choices:

    • If this is the only conversion of Easy View that you're doing, click Finish.

    • If you have conversions to do on other IBM i systems, click Restart. Then, return to step 4.

    Note: If the Product Load Progress panel ends with an overall Failed message, the product upload could not complete properly. To find the reason the upload failed, click View Logs and review your logs. You can also use Download at the top of the logs to save the information for future review.

 

Loading Staged Objects on the IBM i

If you chose to stage your objects during step 5b of the conversion process, do the following to manually load them on the IBM i you identified above.

  1. Execute the following command to make sure no users are signed on to the product you're installing:

    WRKOBJLCK OBJ(EZVIEW) OBJTYPE(*LIB)

  2. Delete any EASY VIEW objects that are not in your EZVIEW library. For example, the EZVIEW command may be in library QGPL. To delete the command, enter:

    DLTCMD QGPL/EZVIEW

  3. Execute the following command to display the Work with Loads panel:

    HSLOADMGR/HSWRKLOAD

  4. Enter option 1, Load, next to the Load Name for Easy View and press Enter.

 

After You Are Done

  • After the conversion completes, execute the WRKSPLF command to check the spooled files for any errors that may have occurred. If you have any questions, contact Technical Support.

  • Three libraries were restored to your system for use during the conversion process: HSLOADMGR, HSLOADMGRW, and RBTCDRLIB. We don't remove them from your system in case you're doing multiple conversions. You can delete them when you're finished.

    Note: You can move the library HSLOADMGR to a different system on the IBM i and use it to complete additional conversions. For more information, see “Using the HelpSystems Product Loader.”

 


Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: February 14, 2019