Before You Begin

Read these instructions completely before attempting an installation or update.

  • This document provides specific instructions on how to install or update Robot UPS using the HelpSystems Product Loader. For general information about the HelpSystems Product Loader, see “Using the HelpSystems Product Loader."

  • If you have other Robot products installed on your systems, you should be aware of the following:

    • Robot Alert must be at release/modification level R05M00 or higher.

  • The Robot UPS installation creates or changes two user profiles: RBTUSER and RBTADMIN. RBTADMIN has the attributes of a QSECOFR profile. RBTUSER has attributes like QPGMR. Directory entries are automatically added for the RBTADMIN and RBTUSER profiles. These profiles were created for the following reasons:

    • They satisfy requests from corporate auditors that our objects be owned differently from IBM objects.

    • They allow us to build a secure product for your environment.

    • They isolate HelpSystems products from IBM changes to the QPGMR or QSECOFR profile defaults.

    Note: If you have made any manual changes to the RBTUSER or RBTADMIN user profiles and their authorities, these changes will be lost with any product installation or conversion.

  • Before loading Robot UPS, we check if RBTSYSLIB needs to be updated. If it does, you’ll be asked to bring down the subsystem RBTSLEEPER. This ends all Robot products running on your system. When the update completes, the subsystem will restart automatically.

  • Robot UPS changes the following system values: QUPSDLYTIM, QIPLDATTIM, QUPSMSGQ, and QPWRRSTIPL (not changed on i5 systems).

  • For installs only: When you’re finished loading Robot UPS, follow the steps below to enter the license code.

  • Once the installation or update process completes, read the After You Are Done section for additional information.

Important: We’ve greatly improved the bundled installers to make them easier to use. However, we recommend you read the installation/update/conversion instructions carefully before proceeding. 

System Requirements

The system requirements for the current (non-archived) version are: 

IBM i (i5/OS, OS/400) version V7R2 or higher

Hardware Connections

Make sure there’s a cable connecting your UPS hardware to your i5 or IBM i system so that Robot UPS can receive the power failure message. Check with your UPS vendor to ensure you’re using the proper cable for your system.


Partitioned (LPAR) Systems

During installation on a partitioned system, you have the option to create a controlling partition. We recommend you do this. A controlling partition facilitates system setup; you can set up all partitions from the controlling partition. Without a controlling partition, you have to sign onto each system and set it up manually. You also can use the controlling partition to update the power actions on all partitions, which saves you from creating the same actions manually on each partition.

If you chose not to designate a controlling partition during installation, you can do so later. See the Robot UPS User Guide for more information.


Partitioned IBM i Systems

On partitioned IBM i systems, Robot UPS must be installed on the system’s primary partition first. Also, you must designate the primary partition as the Robot UPS controlling partition. You do this by selecting the host name or IP address of the primary partition in the Controlling Partition Information field during installation. Record the host name and/or the IP address of the primary partition. You are required to enter this information during installation on all the other system partitions.


Partitioned i5 Systems

On partitioned i5 systems, it is your option to designate a controlling partition (recommended). To use a controlling partition: Decide which i5 partition will be the controlling partition and install Robot UPS on it first. Designate the partition the controlling partition by selecting the host name or IP address of the partition in the Controlling Partition Information field during installation. Record the host name and/or the IP address of the partition you select. You are required to enter this information during installation on all the other system partitions.


Non-Partitioned (Standalone) IBM i and i5 Systems

There are no special installation requirements for IBM i and i5 systems without partitions.


Installing or Updating Robot UPS

Use these instructions to install or update Robot UPS. This process downloads everything to your PC and loads the objects on the IBM i. Read the following steps carefully to proceed.

  1. Download the Robot UPS installer (setupUPS3.exe) from My Downloads page on our website. Double-click it to start it.

  2. On the Choose Components panel, select which components you want to install. Click Next.

  3. On the IBM i Details panel:

    1. Select or enter the IBM i where you want to load Robot UPS.

    2. Enter a user profile and password that’s a member of the user class *SECOFR and has at least the following special authorities: *ALLOBJ, *SECADM, *JOBCTL, and *IOSYSCFG. The user profile should have Limit capabilities set to *NO. This profile will be used to restore and copy objects, and for product maintenance on the IBM i.

    3. (Optional) In the Advanced Settings section:

      • Enter a port number or use the arrows if you want to change the FTP port number to something other than the default of 21.

      • Select Secure File Transfer if you want to use FTPS (FTP over SSL) during the file transfer. The default FTPS secure port is 990, but it can be changed to the required secure port for your environment.

      • In the Timeout (seconds) field, enter the number of seconds the session should be kept active during an FTP transfer. You can choose anywhere between 25 and 1800 seconds (30 minutes).

        Note: If the transfer takes longer than the amount of time specified, the session will expire.

    4. Click Next.

  4. You have two options on the Product Load Options panel:

    1. Click Immediate Load if you’d like to load the product on the IBM i now.

      Note: If you're doing an update, this ends Robot UPS until the product load completes. After you are done, we’ll restart the product.

    2. Click Staged Load if you’d like to transfer the objects now and load them on the IBM i at a later time.

      Note: See “Loading Staged Objects on the IBM i” below for instructions on how to load the staged objects on your selected IBM i system.

  5. The Product Load Progress panel for Robot UPS launches. When the processing is complete, you have two choices:

    • If this is the only installation or update of Robot UPS that you're doing, click Finish.

    • If you have installations or updates to do on other IBM i systems, click Restart. Then, return to step 4.

    Note: If the Product Load Progress panel ends with an overall Failed message, the product upload could not complete properly. To find the reason the upload failed, click View Logs and review your logs. You can also use Download at the top of the logs to save the information for future review.


Loading Staged Objects on the IBM i

If you chose to stage your objects during step 5b of the installation or update process, do the following to manually load them on the IBM i you identified above.

  1. Execute the following command to display the Work with Loads panel:


  2. Enter option 1, Load, next to the Load Name for Robot UPS and press Enter.

    The installation program installs Robot UPS, the RBTSYSLIB library (as needed), and two user profiles (RBTADMIN and RBTUSER). It adds RBTSYSLIB to the system portion of your library list, if required.


Entering the License Code

Note: You only need to enter a license code after installing Robot UPS. If you updated Robot UPS, skip these steps.

After you load Robot UPS, you must enter a license code in order to use the product. If you haven't received a license code, contact your Regional Sales Manager.

  1. Execute the following command on the IBM i to open the Installed Robot Products panel:


  2. Enter option 1 by Robot UPS to open the Robot UPS License Setup panel.

  3. Copy your new license code. Then, paste it into the first entry field under License Code (it will automatically fill the other fields).

  4. Press Enter.


After You Are Done

  • To access the product’s Main Menu on the IBM i, execute the command RBO on a command line to display the Robot Automated Operations Solution panel. Then, enter option 16 for Robot UPS.

  • The installation procedure restored two libraries: RBTUPSLIB and RBTSYSLIB.

  • Three libraries were restored to your system for use during the installation or update process: HSLOADMGR, HSLOADMGRW, and RBTCDRLIB. We don't remove them from your system in case you're doing multiple installations. You can delete them when you're finished.

    Note: You can move the library HSLOADMGR to a different system on the IBM i and use it to complete additional installs or updates. For more information, see “Using the HelpSystems Product Loader.”

  • Set up Robot UPS on your system as described in the Robot UPS User Guide


Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: February 05, 2020