You can use the IBM 7852-400 modem with Robot Alert and IBM's Electronic Customer Support without switching the modem from SYNCHRONOUS to ASYNCHRONOUS modes (the modem is set up in SYNCHRONOUS mode). You must have an existing Robot Alert modem-type communication job and you must know the name of this communication job's line description.
To change the line description of the communication job:
Vary off the Robot Alert line description associated with the communication job.
Enter the command RBTALRLIB/RBASYNCLIN and press F4 to prompt the command. The Change Alert Line Description (RBASYNCLIN) panel displays.
Enter the name of the Robot Alert line description you want to change, and press Enter. (If you don't know the name of the line description, see the next section, "Verifying the Name of a Line Description.")
To verify the name of your modem-type line description:
Select option 6, System Setup Menu, from the Robot Alert Administration Menu.
Select option 2, Maintain Communication Jobs, from the System Setup Menu to display the Maintain Communication Jobs panel.
Locate the communication job, enter a 1 in the Opt field to select it, and press Enter to display the Communication Job panel.
Verify the name of the line description from the Line Description field.
Press F3 to exit the panel.
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