Use these instructions to set up Alert to send messages to Microsoft Teams.

  1. Using an existing SMTP vendor in Alert, create a new device that uses that SMTP vendor and specifies the Teams email address.
  2. You can use the following link to find out the email address for the Teams Channel to which you want to send:
    https://jobs.collab365.community/how-to-send-or-forward-an-email-to-a-microsoft-teams-channel/ 
  3. Depending on your SMTP server requirements, you may need to CALL RBA915 to change the from email address for the specific vendor you are using 
  4. Send your message to the new device and it will appear in the Teams Channel.

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: October 09, 2020