Before You Begin

Read these instructions completely before you begin.

General Considerations

  • This document provides specific instructions on how to convert to Robot Schedule Enterprise 2 using the HelpSystems Product Loader. For general information about the HelpSystems Product Loader, see “Using the HelpSystems Product Loader.”

  • For Robot Schedule Enterprise 2 to operate, you must convert to Robot Schedule 13.00 or higher. If you use Robot Network, the host needs to be at 12.00 or higher and the node needs to be at 11.00 or higher.

  • The conversion process creates or changes two user profiles: RBTUSER and RBTADMIN. The RBTUSER and RBTADMIN profiles:

    • Satisfy requests from auditors that our objects be owned differently from IBM objects.

    • Allow us to build a secure product for your environment.

    • Isolate the Robot products from IBM changes to the QPGMR or QSECOFR profile defaults.

    Note: If you have made any manual changes to the RBTUSER or RBTADMIN user profiles and their authorities, these changes will be lost with any product installation or conversion.

  • No other Robot products can be active while Robot Schedule Enterprise is converted. End the RBTSLEEPER subsystem before starting the process. For minimal impact on your operations, plan to convert at a time when your Robot products do not need to be active.

  • If you are currently using Robot Client, you can run Robot Client and Robot Schedule Enterprise on the same IBM i server and attached servers at the same time.

  • To use Robot Schedule Enterprise 2, you must install the Robot Schedule Explorer. For details, see “Installing or Updating Robot Schedule.”

  • If there are any firewalls between your PC and the IBM i server, verify that your IBM i profile has access to the PC. Also, if you have any firewalls between your IBM i servers, they must allow access to the RBTENTUSR profile.

  • You cannot convert to Robot Schedule Enterprise 2 while your IBM i server is in a restricted state.

  • There cannot be any Robot Schedule Enterprise jobs with a status of R (Running) or S (Submitted to Queue) during the conversion. You can either end the jobs or wait for them to complete.
  • Be sure to back up RBTENTLIB before beginning the conversion process. The library is updated during the conversion.
  • If you mirror RBTENTLIB, make sure to turn off mirroring before starting the conversion.
  • If you journal any Robot Schedule Enterprise files to your own libraries, you should remove the journals before starting the conversion.
  • You must be on Java SE 7 32 bit option 14 (or higher).
  • Once the conversion process completes, read the After You Are Done section for additional information.


Prerequisite Robot Software Versions

If you use any of the following Robot products, you must convert them to the release/modification levels shown, in the order shown, for the installation or update to complete properly, and for the other products to work properly with Robot Schedule Enterprise 2.

Product Name Version Required
Robot Network Host 12.00 (or higher)
Robot Console 7.00 (or higher)
Robot Schedule 13.00 (or higher)


TCP/IP Considerations

  • Your network must be configured and working using TCP/IP configuration.

  • Make sure your startup program starts TCP/IP before it starts the RBTSLEEPER subsystem.


Converting Robot Schedule Enterprise

Use these instructions to convert to Robot Schedule Enterprise 2. This process downloads everything to your PC and loads the objects on the IBM i. Read the following steps carefully to proceed.

  1. Download the Robot Schedule Enterprise Installer (setupScheduleEnterprise2.exe) from My Downloads page on our website. Double-click it to start it.

  2. On the Choose Components panel, select which components you want to install. You can choose to install the Enterprise Agent Manager for Windows (the GUI and the Manuals) and the Software for IBM i. Click Next.

  3. If you are only installing the Enterprise Agent Manager for Windows, the process completes and the installer closes. You can skip the rest of these steps.

    Note: The manuals were installed at the following location.

    • C:\Program Files (x86)\Help Systems\Robot Schedule Enterprise Agent\manuals

    If you are loading the Software for IBM i (with or without the Enterprise Agent Manager for Windows), continue to step 4.

  4. On the Choose a Destination IBM i panel:

    1. Select or enter the IBM i where you want to load Robot Schedule Enterprise.

    2. Enter a user profile and password that is a member of the user class *SECOFR and has at least the following special authorities: *ALLOBJ, *SECADM, *JOBCTL, and *IOSYSCFG. The user profile should have Limit capabilities set to *NO. This profile will be used to restore and copy objects, and for product maintenance on the IBM i.

    3. (Optional) In the Advanced Settings section:

      • Enter a port number or use the arrows if you want to change the FTP port number to something other than the default of 21.

      • Select Secure File Transfer if you want to use FTPS (FTP over SSL) during the file transfer. The default FTPS secure port is 990, but it can be changed to the required secure port for your environment.

      • In the Timeout (seconds) field, enter the number of seconds the session should be kept active during an FTP transfer. You can choose anywhere between 25 and 1800 seconds (30 minutes).

        Note: If the transfer takes longer than the amount of time specified, the session will expire.

      • Change the name of the destination ASP group, if it is different from the default group *SYSBAS.

    4. Click Next.

  5. You have two options on the Product Load Options panel:

    1. Click Immediate Load if you would like to load the product on the IBM i now.

      Note: If you are doing an update, this ends Robot Schedule Enterprise until the product load completes. After you are done, we will restart the product.

    2. Click Staged Load if you would like to transfer the objects now and load them on the IBM i at a later time.

      Note: See “Loading Staged Objects on the IBM i” below for instructions on how to load the staged objects on your selected IBM i system.

  6. The Product Load Progress panel for Robot Schedule Enterprise launches. When the processing is complete, you have two choices:

    • If this is the only installation or update of Robot Schedule Enterprise that you are doing, click Finish.

    • If you have installs or updates to do on other IBM i systems, click Restart. Then, return to step 4.

    Note: If the Product Load Progress panel ends with an overall Failed message, the product upload could not complete properly. To find the reason the upload failed, click View Logs and review your logs. You can also use Download at the top of the logs to save the information for future review.


Loading Staged Objects on the IBM i

If you chose to stage your objects during step 5b of the conversion process, do the following to manually load them on the IBM i you identified above.

  1. Execute the following command to display the Work with Loads panel:


  2. Enter option 1, Load, next to the Load Name for Robot Schedule Enterprise and press Enter.

    The installation program installs Robot Schedule Enterprise, the RBTSYSLIB library (as needed), and two user profiles (RBTADMIN and RBTUSER). It adds RBTSYSLIB to the system portion of your library list, if required.

  3. Follow the prompts to load Robot Schedule Enterprise.


After You Are Done

  • After the conversion completes, enter the WRKSPLF command to check the spooled files for any errors that may have occurred. If you have any questions, call Technical Support.

  • You should update Robot Schedule Enterprise Agents following this conversion.

  • You can access the Robot Schedule Enterprise User Guide and other documentation from our website.

  • If you have the Robot Schedule Enterprise product and Robot Schedule, you must run the following commands after the successful conversion of Robot Schedule: 

  • After you've added/installed agents, use the Robot Schedule Explorer on your PC to work with Robot Schedule Enterprise.

  • If you are updating an agent and are using the Transponder, you must start up the transponder after the update.

  • Three libraries were restored to your system for use during the installation or update process: HSLOADMGR, HSLOADMGRW, and RBTCDRLIB. We don't remove them from your system in case you're doing multiple installations. You can delete them when you're finished.

    Note: You can move the library HSLOADMGR to a different system on the IBM i and use it to complete additional installs or updates. For more information, see “Using the HelpSystems Product Loader.”

Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: August 06, 2020