The Log Bundle is available starting with SWS version 2.4 (SWI R10M29, Sequel R11M11/Showcase R10M11).
- Browse to SWS (either Host or Repository)
- Authenticate to Local(SWS) as an Administrator
- Re-produce the error
- Go to Settings (upper right hand corner of browser)
- Select Generate Log Bundle. Keep all options selected (Sequel Logs, JDE Configuration, Configuration properties, Tomcast Logs, Authenticators Configuration, Database Dump).
IF on SWS version 2.4
- Go to SWS Server
- Send support the zipped file C:\tmp\SequelLogs_mmddyyyy.zip
IF on SWS version 2.5 or higher
- Click on download After Creation
- Select option to Save
- Send the zipped file to support
Last Modified On: May 05, 2021