Instructions for Installing or Updating to ViewPoint 10

Before You Begin

• Read these instructions completely before you begin.

• ViewPoint version 10 (the ShowCase client) requires IBM i (System i, iSeries, Client) Access for Windows version V6R1 service pack SI35607 (or higher) or V7R1 service pack SI53809 (or higher) for non-Windows 10 PCs.

  For Windows 10, you must first download and install IBM Access Client Solutions (ACS) Windows Application Package, and create connection definitions for your IBM i server(s). See the section, Windows 10 and ACS Support.

• You must have ShowCase 10installed and authorized for ViewPoint on your IBM i before you can use ViewPoint. The ViewPoint program on the PC does not need an authorization code.

Installing ViewPoint on a PC

1. You must download the software from our Web site at www.helpsystems.com/showcase to install a new version, or update your current version of ViewPoint.

   • If you are a registered customer, press the Login link at the top of the page. Log in with your user and password. Select the Your Account link to see a list of the current versions for your licensed products. Click the Download option for any of the products to see that product’s available download items.
   • If this is your first visit as a customer, press the Sign Up link at the top of the page, and then press Create New Account to register your serial number(s). Follow the steps on the page to receive an email with a new account link where you will log in to create a new permanent password. After you log in, enter your IBM i serial number(s) to see a list of the current versions for your licensed products. Click the Download option for any of the products to see that product’s available download items.
   • If you are downloading a trial, paste the URL you received from your sales rep, and select a product from the drop-down menu to see that product’s available download items.
      

2. Each of the bulleted sub-steps above ultimately results in a list of items available for download. Depending on the product selected this list may include:

   • A ShowCase Product File:
     All objects necessary for installing or updating ShowCase products on the IBM i are contained in this single product file (with the extension of .SC). Note: The ShowCase file also includes the ESEND and SEQUEL Web Interface products.
   • PC Executable Files:
     This may include ViewPoint, Unified Server Install, C&DS Migration Utility, Client Table Viewer, or CRO with Crystal Reports 2011.
   • The ShowCase Product Maintenance Wizard Setup program (setupSCinstall.exe):
     This program is required to transfer the contents of a host product file (.SC extension) from your PC to the IBM i.
   • Installation Instructions (PDF file), and a User Guide package (.zip file).

   • Additional PDF files, depending on the type of download (upgrade or first-time/trial), and the product (such as Enhancement List or ReadMe file).

     For trial installs: Be sure to select and download the Crystal Reports 2011 zip file (.zip).

     When you are finished downloading, log off the Web site and continue with the remaining steps.

2a. For First-time/Trial Installs:

a1. Sign on as an Administrator to the PC, extract the Crystal Reports 2011 zip file to a work folder, and run the setup.exe file located in the DATA_UNITS\CrystalReports folder. Only do this for users who will be designing Client Reports.

For non-Client Report designers, skip to a3 to install ViewPoint.

a2. Follow the on-screen instructions to complete the Crystal Reports installation.

Note: Crystal Reports must be installed before ViewPoint. Also, you will be prompted to enter a Product Keycode to complete the Crystal Reports installation. Contact your sales representative to obtain your keycode before you install.

a3. Locate the ViewPoint setup file (ShowCase10_Setup.exe) downloaded from the HelpSystems Web Site.

a4. Sign on as an Administrator to the PC, and run (double-click) the ViewPoint setup file to start the ViewPoint Installation Wizard.

a5. When prompted to choose components, select the Custom Install option, and then check the Client Report Option feature.

a6. Follow the remaining on-screen instructions to complete the ViewPoint installation.

2b. For Upgrades:

b1. Locate the ViewPoint setup file (ShowCase10_Setup.exe) downloaded from the HelpSystems Web Site.

b2. Sign on as an Administrator to the PC, and run (double-click) the ViewPoint setup file to start the ViewPoint Installation Wizard.

b3. Follow the on-screen instructions to complete the ViewPoint installation.

Windows 10 and Access Client Solutions (ACS) Support

For Windows 10, ViewPoint requires IBM ACS Windows Application Package. IBM does not support the use of IBM i (System i, iSeries, Client) Access for Windows on Windows 10, and ViewPoint will not work with these older versions on Windows 10.

Follow the steps below to download and install IBM ACS Windows Application Package, and create connection definitions for your IBM i server(s).

Note: You must be registered on the IBM Entitled Software site with authorization for software downloads to gain access to the downloads pages. Contact IBM if you are having trouble finding the IBM i Access Solutions Windows Application Package.

1. In a browser, open the link: http://www-304.ibm.com/servers/eserver/ess/index.wss
2. Click the Sign In Button.
3. Enter log-in information and sign in.
4. Click My Entitled Software in the upper left corner of page.
5. Click Software Downloads.
6. Select Operating System (ie. IBM i).
7. Select Operating Release (ie. V7R1, V7R2, ..).
8. Click on Continue.
9. Select Product Number for IBM I: 5770-SS1 (IBM i).
10. Click on Continue at bottom of page.
11. Verify / select Language.
12. Click on Continue.
13. Click the hide/show option for 5770-SS1 (IBM i) to list releases.

14. Click the hide/show option to list products.

    Pick hide/show on either:

    5817: i7.1 B_GROUP1 v07.01.00,ENU,DVD

    5827: i7.2 B_GROUP1 v07.02.00,ENU,DVD

15. Select IBM i Access Client Solutions – Win AP.
16. Click on Continue at bottom of page.
17. Click I Agree to download.
18. Click Download Now.

19. To install, follow the readme.txt instructions in the Documentation folder.

    Simplified instruction: Run setup.exe from ‘Image32 for 32 bit systems’, or ‘Image64a for 64 bit systems’.

20. Once Installed, the next step is to define your IBM i system(s): (or use Alternate Step 20 below)

    a. Start a DOS Command Window.

    b. To create a definition, run a command similar to:

    cwbcfg /r /host <> /ipaddr <> /uid <>

    where:

    <> is the name of your IBM i host machine.

    <> is the IP address of your IBM i host machine.

    <> is your IBM i user name.

Alternate Step 20

This alternate step uses the more graphical IBM Access Client Solutions to define IBM i host connections for use by ViewPoint.

Steps 1-19 above MUST still be performed—IBM ACS Windows Application Package is required for ViewPoint, but IBM Access Client Solutions is not.

1. Download IBM Access Client Solutions from IBM at:

   http://www-03.ibm.com/systems/power/software/i/access/solutions.html

2. Once installed, start ACS, and in the Management panel, click on System Configurations, or select Actions\Management\System Configurations from the menu.

3. Click New to add a new system. This part works much like Client Access.

   

4. Once your systems are defined, close the System Configurations dialog, and select File\Copy Connections from the menu.

   

5. In the Copy Connections dialog, you can copy host information from ACS to the Windows Application Package and vice versa. You can also use this panel to remove unwanted connections from either.

   

6. Close this dialog when finished.

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