When opening Microsoft Excel getting error: "File is not a recognizable format". If the spreadsheet opens, the user sees a spreadsheet with jumbled characters. Essbase Addins won't stay.
Correct the environment path to point to the ShowCase addins (by default it is C:\Program Files\ShowCase Suite\bin) or remove the addin entirely.
Note: When editing path statement be careful not to leave an extra ; or an unwanted space between entries. It can affect how the path is used by Windows.
To remove the addin entirely:
Go to Excel and under Tools\ Addins, uncheck the ShowCase Query addin as well as the Hyperion Essbase addin.
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