Problem Statement:

When trying to access the sever from the client get error: "Could not get license. Internal Error in ShowCase Application Licensing"
NOTE: CFGTCP Option 12 was changed for the number of retries from 99 to 2 AFTER Showcase Server was installed.

Error message in SCSERVER80 job log:
JDBC ERROR MBENTON RMI TCP Connection(4)-172.28.206.31 "04/07/2009 15:08:23.450 PM" Internal failure (Query) in ShowCase Application Licensing.??at java.lang.Throwable.(Throwable.java:181)??at java.lang.Exception.(Exception.java:29)??at com.showcasecorp.server.LicenseException.(LicenseException.java:85 )??at com.showcasecorp.server.SCLicenseManager.license(Native Method)??at com.showcasecorp.server.SCLicenseManager.license(SCLicenseManager.java:1 98)??at com.showcasecorp.jdbc.SCRemoteConnect
JDBC ERROR MBENTON RMI TCP Connection(4)-172.28.206.31 "04/07/2009 15:08:23.451 PM" Could not get license for MBENTON: Internal failure (Query) in ShowCase Application Licensing. JDBC ERROR MBENTON RMI TCP Connection(4)-172.28.206.31 "04/07/2009 15:08:23.452 PM" com.showcasecorp.jdbc.SCSQLException: Could not get license for MBENTON: Internal failure (Query) in ShowCase Application Licensing.??at java.lang.Throwable.
(Throwable.java:181)??at java.lang.Exception.(Exception.java:29)??at java.sql.SQLException.(SQLException.java:98)??at com.showcasecorp.jdbc.SCSQLException.(SCSQLException.java:142)??at com.showcasecorp.jdbc.SCRemoteConnectionImpl.initializeLicensi JDBC INFO MBENTON RMI TCP Connection(4)-172.28.206.31 "04/07/2009 15:08:23.455 PM"

Solution:

Problem was due to CFGTCP Option 12 was modified after Showcase was installed onto the iSeries. During the install of Showcase the local system TCP/IP information is stored in the ShowCase server library. If the CFGTCP is changed after the install of Showcase you can have a variety of issues. The only way Showcase will recognize the modifications made in CFGTCP is by uninstalling and reinstalling Showcase Server library.

 

Ref#: 1476503

 

 

 

 


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Last Modified On: April 21, 2017