Below are the know issues and corresponding workarounds to work with Showcase client on Windows Server 2008 R2 system.
While installing Showcase client on Windows Server 2008 R2 system, the error message, "InstallScript Setup Launcher has stopped working", can occur. Click on close the program and re-run the setup.exe (without uninstalling previous incomplete installation) and complete the installation.
To run Report Writer successfully on Windows Server 2008 R2 system, following settings needs to be set for setup.exe:
Go to Advanced system settings\Advanced\Performance\Settings\Compatibility settings:
Go to Data Execution Prevention tab.
Add Report Writer’s executable in the list and check the check box as per below screen shot:
Compatibility settings: Set the compatibility for the Report Writer to Windows XP Service pack 3.
Go to property dialog box of the setup.exe
Click on compatibility tab and set the compatibility.
Click on Change settings for all users and set compatibility as per below image:
Need to set DEP settings for Query application (i.e. Vista.exe) Please follow steps mentioned above to set the DEP settings.
Need to set compatibility for Query application (i.e. Vista.exe) to Windows XP service Pack 3.
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