Problem description / Issue description

When using the producto VISUAL Support in a Windows Seven or Windows Vista you get Access Violation errors when trying to change a library, change a DTAARA, etc.

iSeries Support Agent: Resource for %s is not found.

Error en ejecución de mandato:

Access violation at address xxxxxxxx in module 'Vsupport.exe'. Read of address xxxxxxxx


It's a permission problem due to the UAC control introduced in Windows Vista, so the solution is to always run VISUAL Support with the compatibility option: "Run as administrator...".

You may also completely disable the UAC control, but it's not recommended because of security issues.


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Last Modified On: September 24, 2017