Content

Problem description / Issue description

On Windows 2008, when Dashboards is being updated to 2.5 from 2.0 near to the end of the update installation process an error message with the following message will appear:
 
 

However, the installation process of the update will still be successful.

Solution

The error message is caused by the old installer when is called from the update installation process to remove its files. So there’s no way to prevent this from happening. Also, there is no any actual action needed to be done due to the fact that the update installation process is not affected by this error and continues normally.


Still have questions? We can help. Submit a case to Technical Support.

Last Modified On: October 18, 2018