When you are trying to start the Universal File Reader agents for the first time, you find the following error:
Error creating monitor: Error trying to create monitor: 'MON_MonitorCreate: Implemenattion error setting Monitor configuration: Error setting Monitor config. Error detail (py): TraceBack (most recent call last):
File "<string>", line 1, in <module>
File "..\PythonLib\Lib\PythohnSub\LogReader\MONLogReader1.py", line 15, in <module>
File "..\PythonLib\Lib\PythohnSub\LogReader\DSLogReader1.py", line 24, in <module>
File "..\PythonLib\Lib\PythohnSub\LogReader\CFileManager.py", line 9, in <module>
File "C:\Program Files (x86)\Tango04\ThinkServer\PythonLib\lib\sqlite3\__init__.py", line 24, in <module>
from dbapi2 import *
File "C:\Program Files (x86)\Tango04\ThinkServer\PythonLib\lib\sqlite3\dbapi2.py", line 24, in <module>
from _sqlite3 import *
ImportError: DLL load failed: Invalid access to memory location.
You may try executing the file "..\Tango04\Thinkserver\libs\RuncommandV3\TestDLL.exe", so that you may check if there's any error or you want to report it to our technical support area.
Restart the Thinkserver Service. Make sure that when you STOP the Thinkserver service there are no l2launcher.exe nor t04monmanagerservice.exe processes started.
Still have questions? We can help. Submit a case to Technical Support.