Content

General description

The "Fatal error: Call to undefined function mysql_pconnect()" comes out when someones tries to access WebSmartConsole website without completing the last installation step.
The problem lies on the absence of a valid DSN for the WebSmartConsole.

Conclusion / Solution / Recommendation / Advice

There are two options available depending on the system's configuration:

Having Database Settings Administrator installed

  1. Go to Start >> Programs >> VISUAL Message Center >> Database Settings Administrator >> Database Settings Administrator
  2. Go to "Data Sources" tab
  3. Go to "Web SmartConsole" tab
  4. Complete the information required
  5. Click on save

Not having Database Settings Administrator installed

  1. Go to Start >> Programs >> Tango04 >> VISUAL Message Center Web SmartConsole >> Database Configurator
  2. Go to "Web SmartConsole Database" tab
  3. Go to "New Settings" section
  4. Complete the information required
  5. Click on "Save changes"

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Last Modified On: October 24, 2018