Before You Begin

When you recreate IT Resources on databases, they are recreated in IT Service databases as well.

Steps

  1. Shut down the TeamQuest Manager service using the following command:

    manager/bin/tqmgr -shutdown
  1. Remove the ITR table using the following command:

    manager/bin/tqdbu -d <dbname> -p System.ITR
  1. Restart TeamQuest Manager using the following command:

    manager/bin/tqmgr -service
  1. Shut down the application server (Vityl Monitor) using the following command:

    /teamquest/itsar/bin/service.sh stop
  1. Edit the tlist file in the \data\itservicedatabasename directory on the application server and remove the line similar to the following:

    Table1=System, ITR, 2, Internal, itrdef, 13
  1. Delete the itrdef and itrdef.roll files from the \data\itservicedatabasename directory.
  2. Restart the application server.

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Last Modified On: November 14, 2019