Hi Tim,
We are including this fix in 6.5.2 which is coming out soon. For now, using Debian/Ubuntu Linux, use the following to ensure a usable Java is installed:
sudo apt install openjdk-11-jdk
It is possible a headless version lacking the libraries needed to run the Java GUI is installed instead, which will not launch the user interface. Check this using:
apt list --installed | grep jdk
WARNING: apt does not have a stable CLI interface. Use with caution in scripts.
openjdk-11-jre-headless/bionic-updates,bionic-security,now 11.0.10+9-0ubuntu1~18.04 amd64 [installed,auto-removable]
Thanks,
Steve Vold
603.643.9600 | www.helpsystems.com
Hi Mendel,
Unfortunately we do not. I thought we might have something in our User Guide section with command line options, but I don't see a device search.
Thanks,
Steve
Hi Tom,
The built in MIBs are located in Intermapper Settings > MIB Files.
Intermapper Settings is located here per OS - https://static.helpsystems.com/intermapper/help/UserGuide65/Content/09-Reference/09-03-Files_and_Folders/filesfolders.html
Thanks,
Steve
If you are seeing a device showing No SNMP response please try the following steps.
If you are seeing this message when attempting to start the Intermapper DataCenter service please check the following.
Port 8182 is open.
Verify if the IMDataCenter service is set to be automatic instead of manual in the services window.
I created an ER for a snooze option for the notifiers server wide and per map.
The article number is KBA-40296-Q2J2S6
I’ve include Ofer and Bob as contacts to the article so ay updates will generate an email notification to you.
Thanks,
Steve
Hello,
If it's per map then we can go to Edit > Map settings and make a mass change to the notifiers on that map. You can click the reset notifier button and make all of the devices on the map not use a notifier. When the time is ready, you can reapply them on the same window, but if you have multiple notifiers it could be time consuming.
There is also Edit > Server Settings > Notifier List > selecting the individual notifier will allow you schedule a window where no notifications can launch. This one might be too much work as well if you have lots of different notifiers.
I can create an ER asking for a snooze option that applies to notifers on the server and specific to maps. Otherwise, if you have any specifics let me know and I'll write it up based on that.
Thanks,
Steve
Intermapper Support
The best way to recover a lost map is checking Intermapper Setting/Maps located here per OS - https://static.helpsystems.com/intermapper/help/UserGuide65/Content/09-Reference/09-03-Files_and_Folders/filesfolders.html
There are several locations where maps are available to restore from.
Start with the ScheduledBackups. Servers with scheduled backup enabled https://static.helpsystems.com/intermapper/help/UserGuide65/Content/08-Server_Settings/08-03-Server_Config/MapBackup.htm will have the maps saved to this location. One problem is the name of the maps are not available and the MAP ID is the only way to identify it. You will need to go to find an older copy of the map in question from the Maps>Version of Intermapper, then take note of the MAP ID and search for that in the scheduled backup folder.
If you don’t have the scheduled backup enabled or don’t see the map you are looking for in this location then try Manual and Automatic locations.
Another option is to Check Maps > previous version of Intermapper (6.X.X) > Enable and try restoring from here.
You can use the File > Import > Map to do one map at a time. Otherwise, stop the Intermapper service and copy multiple maps at once and paste into the desired location and start the service.
Hi Daniel, I created a case and will follow up over email. The case number is CAS-0010217841 for your reference.
Interrmapper does support SNMPv3 Contexts. In order to configure this in Intermapper you will need to add it after the username in the probe information window / SNMPv3 settings.
Example: Username - [email protected]_name
Thanks,
Steve
