• RE: Robot/SCHEDULE files maintenance

    Hello David,

    SCHEDULE Audit Files are all in ROBTLIB and are
    RBTLE, RBTLF, RBTLJ, RBTLQ

    They are maintained by option 5 Delete Audit Log on the Audit Menu and this controls the number of
    days to keep the Audit Logs for.

    Of course the number of recorda added each day depends on the number of the jobs being run in the product and
    also the number of changes being made.

     

    Regards / Mit freundlichen Grüßen / Cordialement / Med venlig hilsen /

    Med vänliga hälsningar / Met vriendelijke groet / Bestu kveðjur / S přátelským pozdravem

     

    Steve Warner

    Senior Support Consultant

     

     

  • RE: Robot/Schedule - change general system default startup delay from a command line

    Hello Melissa,

    Greetings from Germany!

    Wow those are old releases!! I assume you are "stuck" there due to other application requirements/dependencies?

    We don't have a command to allow you to do this but there are variius enhancements logged to allow the defaults to be changed via commands.

    Whilst we don't normally suggest changing file directly, due to file interdependencies, in this case you could make the change like that.

    The file is called ROBOLTIB/RBTCON and the field is RBDLAY.

    You would need to "right justify" the number you put in, otherwise it will cause a decmial data error when the System Defaults screen is displayed.

     

    Steve Warner

    Senior Support Consultant @ HelpSystems Intrnational

     

  • RE: Prechecker Installation fails

    Hello David,

     

    Greetings from Europe!

    Which version of Compliance Monitore are you trying to install?

    If you look at your interactive joblog do you see any errors?

    Please post back and we can take it from there.

     

    Thanks,

    Steve Warner

    Senior Support Consultant

     

  • New administrator and I don't know the ADMIN user password - can I reset it?

    I'm the new administrator for our Skybot installation but I was not given the ADMIN password and no-one knows what it is.

    Is there a way that I can reset the password to a known value?